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Category 2: Delivering Excellence in Digital Services

CABINET FOR HEALTH AND FAMILY SERVICES

Office of Application Technology Services

State of Kentucky

Jennifer Harp

Executive Director

Rosanne Barkley

Business Analyst

(Retired)

Mark Cornett

Business Analyst

Seth Butt

Project Manager

 Lalitha Dharani

Business Analyst

Rhonda Wilson

Business Analyst

Shabana Jihangir

Business Analyst

Luke Robinson

Quality Assurance Analyst

Kenton Helvey

Quality Assurance Analyst

Jyothi Adkins

Quality Assurance Analyst

Jerilyn Mackovich

Quality Assurance Analyst

The Commonwealth of Kentucky’s Summer EBT Team is being honored in Category 2: Delivering Excellence in Digital Services for rapidly implementing a user-focused food assistance system that delivered $40 million in benefits to over 300,000 families in just 12 weeks.

Facing tight deadlines and national uncertainty, the team designed and launched a comprehensive, mobile-friendly, and automated Summer EBT platform well ahead of most states. Their solution included a user-centric application portal, advanced de-duplication logic, and robust benefit management tools, all built to ensure speed, accuracy, and accessibility.

By delivering benefits with 100% accuracy and no errors, the team not only met but exceeded federal requirements, serving as a national model for other states. Their efforts ensured Kentucky children received timely support during the summer months, while also laying the groundwork for a sustainable, long-term solution to fight food insecurity.

© 2025 by Public Service Leadership Academy | 703.431.3701 | Ashburn, VA

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