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Category 1: Building a Customer-Focused Culture

THE USASPENDING.GOV
TEAM

Data Transparency Team

Office of Accounting

Bureau of Fiscal Service

U.S. Department of the Treasury

Heather Breedlove

Product Owner, USAspending

Amanda Curry

Product Owner, Data Transparency Engagement

Tracy Wright

Product Owner, Schema

Jesrael Lopez-Rosario

Manager of Data Transparency

Justin Cole

Director of Data Transparency

Cyndi Pham

Product Owner, EDI

The USAspending.gov Team is being honored in Category 1: Building a Customer Focused Culture for transforming how the public accesses and understands federal spending data. Through a steadfast commitment to transparency, usability, and accessibility, the team has made it easier for citizens, researchers, journalists, and government agencies to explore trillions of dollars in federal spending. By continuously improving the user experience and collaborating across government to strengthen data quality, the team has established USAspending.gov as the nation's premier resource for federal financial transparency.

The team has introduced numerous enhancements that make complex spending data more accessible and actionable. New search capabilities allow users to navigate tens of millions of spending records more efficiently, while infrastructure improvements have reduced median download times by 70% in just six months. The team also implemented real-time data quality monitoring, developed new reporting tools to help agencies quickly identify and resolve errors, and fostered collaboration through an interagency working group focused on improving federal financial data. Public engagement initiatives, including Featured Content, university hackathons, educational video series, and outreach campaigns, have further expanded awareness and understanding of how taxpayer dollars are spent.

The impact of the team's work has been significant. In FY2025, USAspending.gov welcomed 6.8 million users, representing a 95% increase in site visits over the previous year, while the Service Desk responded to nearly 3,000 inquiries from the public, media, and federal agencies. By improving performance, increasing accessibility, and strengthening the accuracy of federal spending data, the USAspending.gov Team has enhanced transparency, promoted accountability, and empowered millions of Americans to better understand how public funds are invested. Their collaborative, customer-focused approach has set a new benchmark for open government and public trust.

© 2026 by Public Service Leadership Academy | 703.431.3701 | Ashburn, VA

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